Voucher Review – Ensogo – Secret Recipe

When: November 11, 2011
Where: Secret Recipe / Robinson’s Place Manila Branch
What: Any Ala Carte Menu Item (Food, Beverages & Cakes)
Price: Php 330.00 valued at Php 700.00 / savings: Php 370.00

Groupon Site: Ensogo / Deal Here

We used 5 vouchers so we got a free cake, a Choco Mud Cake which is so yummy! If not for this cake, this birthday dinner would have gone down the drain!

The following are the food we ordered, the first picture taken by us and the second picture is the photo on their menu. Be the judge if a) they were served the same portion, b) they looked as yummy and c) the food are worth their prices or not! My answer is 3 BIG NOs!

Hokkien Mee – Php 280.00

Grilled Black Pepper Chicken – Php 245.00

Chicken Cordon Bleu – Php 265.00

Irish Lamb Shank – Php 485.00

Mozzarella Baked Fish – Php 315.00

Pan Grilled Dory in Lobster Sauce – Php 345.00

The food tasted bland, where it was supposed to be really tasteful.  The portions were small. Only the plates were big.

On top of everything, the service was really bad!

Secret Recipe Robinson’s Place Manila had a team of unwell-trained staff! Because of this, the service of the whole restaurant suffered!

We used to eat at Secret Recipe before and had no problems whatsoever. Maybe the management needs to reshuffle their staff, so as to not lose clients.

I even heard the other table complaining because nobody is attending to their needs.

Unhappy vibes crawled in because we’re unhappy with their service, we didn’t even bother to sing “happy birthday” and blow the candle of the cake anymore.  It was just at home that we did, and thankfully, the cake tasted so yummy.

So for the cake and the cake slicer, it’s 5 out of 5 stars!

For the food, it’s 2.5 out of 5 stars!

For the service, it’s 1 out of 5 stars! for the effort

 

 

5 thoughts on “Voucher Review – Ensogo – Secret Recipe

  1. no i had an issue with one of their other deals. i purchased their hong kong deal but the phone number provided never works! i already filed a complaint with DTI. i want my money back!!!

    Like

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